DineWight Standard

The reasonable standards of which restaurants must meet and uphold to be on DineWight to give diners confidence in where they choose to eat and drink.

About

The DineWight Standard is a set of reasonable standards a restaurant must meet to be eligible for a listing on DineWight, giving diners confidence they are choosing from the best places to eat and drink on the Isle of Wight.

Learn more about the standards below.

Standards

Restaurants must meet and uphold these standards to be on DineWight. We reserve the right to remove restaurants who do not uphold these standards.

Main Menu
Public Information
Food Hygiene Rating

1. Main Menu

Main Menu / Sample Menu as PDF.

Must be at least one main menu for food available as a document in PDF format. The main menu can include drinks, other courses, and other menus. We recommend keeping different menus separate to make it clear and obvious to diners what is available. If additional menus are available, these will be included along with the main menu.

2. Public Information

Up-to-date online public information published by the restaurant.

Public Website or Social Media Page.
Up-To-Date Online Information (e.g. photos, menus, open hours).
Quality Photo(s) of the Restaurant Experince (1 or more at least 1,000px wide and 500px high).

3. Food Hygiene Rating

FSA Hygiene Rating of 3 or more.

Rating as currently published on the Food Standards Agency (FSA) website.

Learn more / Lookup your hygiene rating

Waiting for your first hygiene assessment? We will publish your listing before the assessment and we will review your restaurant again when the FSA have published a rating for your restaurant following their assessment.

Waiting on a higher rating to be published? If you are currently rated at 3 or below but have recently been reassessed by the Food Standards Agency (FSA) and now have a rating of 3 or higher, please appeal to us and attach a photocopy of the written confirmation of a higher rating as provided by the FSA. We will then be able to publish you ahead of your rating being published on the FSA website which can take a few weeks.

Frequently asked questions

How can I update my restaurant listing on DineWight?

Restaurant, please let us know about any changes or upcoming changes to your restaurant information which needs to be updated on DineWight by contacting us on Partners@DineWight.co.uk.

How accurate is DineWight information?

We make sure information is up to date and accurate. We have an accuracy target of 98% and above for the information we publish. With daily and monthly checks by humans, user feedback, collaboration with restaurants, and with our local knowledge we can maintain a high level of accuracy.

How often are listings checked?

We check listings daily with more rigorous and detailed checks every 30 days to ensure the accuracy and type of information we publish is accurate.

How do we research and check information?

Our restaurant team is responsible for making sure the information we publish is accurate and up to date for every restaurant listing. We use publicly available information published online along with our local knowledge and sometimes in collaboration with restaurants, to source and verify our information.

What happens when information changes?

When information changes, this will be noted upon our next check of the listing or sooner. If the restaurant still meets the DineWight Standard we will update the information, otherwise we may remove the listing from DineWight.

What happens when a food hygiene rating changes?

When the food hygiene rating changes, this will be noted upon our next check of the listing or sooner through feedback and interim checks. If the rating is below the DineWight Standard, we may remove the listing from DineWight until the rating is acceptable.