Terms of Use

Last Updated: 24th June, 2026

Welcome to DineWight. These Terms of Use (“Agreement”, “Terms”) govern your access to and use of the DineWight websites, mobile applications (the “App”), and related digital discovery and membership services (collectively, the “Service”) operated by DineMe Limited (“DineWight”, “we”, “us”, or “our”). We are a company registered in England and Wales under company number 12175899 with our registered office at 20-22 Wenlock Road, London, England, N1 7GU. VAT number 339 6839 48. We are based on the Isle of Wight but all correspondence should be addressed to our registered office.

By accessing our Service, creating an account, or purchasing a membership subscription, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Service immediately. You represent and warrant that you are at least 16 years of age and legally capable of entering into a binding contract.

1. Description of Services

DineWight provides a dual-tiered restaurant platform on the Isle of Wight:

1.1. Restaurant Discovery (Free Tier): Access to general restaurant listings, menus, maps, user reviews, and public information.

1.2. DineWight Restaurant Deals (Paid Membership Tier): A digital subscription that grants exclusive access to participating venue discounts (e.g., 25% off total bill, 2-for-1 mains, 50% off food) directly inside the Service.

2. Accounts and security

2.1. To access certain features or purchase a membership, you must register a digital account with a valid email address and secure password.

2.2. You are entirely responsible for maintaining the confidentiality of your login credentials and must not disclose them to any third party. You must notify us immediately at Support@DineWight.co.uk if you suspect unauthorized access.

2.3. We retain the absolute right to disable or terminate your account at any time if, in our reasonable opinion, you fail to comply with these Terms.

3. Membership and billing

3.1. All paid memberships (monthly or annual plans) are continuous and will automatically renew on your designated renewal date for an identical recurring term. You explicitly authorize us to charge your registered payment method on an automated basis.

3.2. All membership subscription prices advertised on our website or within our App are inclusive of Value Added Tax (VAT) at the current applicable UK rate.

3.3. You can cancel your subscription at any point prior to your next scheduled renewal date via the in-app cancellation dashboard. No pro-rata refunds or credits are issued for cancellations requested mid-term. Your premium access will continue until the end of the current fully paid billing period.

3.4. We reserve the right to alter membership pricing. Any price changes will be communicated to your registered email address at least 14 days prior to taking effect. If you do not accept the new price, you must cancel your subscription before your renewal date.

4. Fair Use of Trials and Introductory Offers

4.1. Free trials and introductory discounts are strictly limited to new customers only and are restricted to one per household.

4.2. To prevent systematic evasion of paid subscriptions, we actively monitor account creations using device data, network configurations, and contact information.

4.3. If we detect an attempt to bypass trial limitations (e.g. creating multiple accounts within a single household), we reserve the right to cancel associated accounts and terminate your trial immediately without notice.

5. Digital Membership Card & Fraud Prevention

DineWight operates entirely in-app; no physical cards are issued.

5.1. Your digital membership card is personal to you and can only be used by the named account holder.

5.2. Participating venues are legally entitled to check the validity of your digital card layout within the App and may request secondary identification to confirm your identity before honoring any deal.

5.3. You are strictly prohibited from taking screenshots, screen recordings, or sharing digital card images, discount codes, or login details via social media or electronic communication. Sharing access with non-members will result in immediate, non-refundable termination of your account.

6. Restaurant Deals, Booking, and Booking Disclaimers

6.1. Every deal on DineWight is subject to unique baseline conditions configured by our restaurant partners (including day of the week limitations, excluded period limitations, party size maximums, menu restrictions, or advanced telephone booking requirements). You are responsible for inspecting these details inside the Service prior to dining.

6.2. DineWight does not manage venue bookings directly. All reservations, dining experiences, and transactions take place directly between you and the participating business.

7. Consumer Statutory Cancellation Rights (Cooling-Off)

7.1. Under the Consumer Contracts Regulations, you have the right to cancel your initial subscription within 14 days of your purchase date (the “Cooling-Off Period”) for a full refund.

7.2. The 14-day statutory cooling-off window applies exclusively to your initial sign-up agreement and does not extend to automatic recurring renewal cycles.

7.3. Because your digital subscription activates instantly upon payment, we reserve the right to deduct the fair proportional cash value of any restaurant discounts redeemed during the 14-day window from your final refund amount.

8. Code of Conduct

8.1. As a member, you must conduct yourself in a polite and respectful manner while interacting with our restaurant partners’ staff and patrons.

8.2. Adhering to the venue’s house rules, dress codes, and staff instructions is required. Disruptive, abusive, or inappropriate behavior reported by a restaurant partner will result in immediate termination of your DineWight membership without a refund.

9. Intellectual Property Rights

9.1. We are the sole owner or licensee of all intellectual property rights on our website, App, and Service, including all text, database configurations, code, graphics, layouts, and data.

9.2. You are strictly prohibited from copying, automated scraping, or utilizing any portion of our platform or data for commercial purposes without an explicit written license from us. Breach of this clause will result in immediate termination of your access and potential legal action.

10. Limitations of Liability & Disclaimers

10.1. While we make reasonable commercial efforts to maintain updated details for participating venues, restaurants retain the right to withdraw from our service or adjust their menu availability. We provide no warranties or guarantees regarding the absolute accuracy of restaurant data.

10.2. We accept no liability if a participating venue refuses to honor an advertised discount, changes its operating model, or unexpectedly closes due to events outside our control. Any disputes regarding final billing must be settled directly with the business.

10.3. DineWight accepts no liability for dietary, food quality, or health outcomes following your visit to an Island business. You are solely responsible for verifying specific allergy and ingredient requirements directly with the establishment before placing any order.

10.4. DineWight consumer services are provided for personal, private, and domestic use. We accept no liability for any loss of profit, loss of business, or commercial revenue stemming from platform interruption.

11. Limitation of Financial Liability Cap

11.1. Should DineWight fail to comply with these Terms of Use, our sole and maximum total financial liability to you for any cause of action, claim, or breach shall be strictly limited to the total cash purchase value of your current subscription term. Nothing in this agreement excludes or limits our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.

12. Electronic Communications and Notices

12.1. By using our Service, you agree that communication with us will be predominantly electronic via email or in-app push notifications. Legal notices sent via email will be legally deemed received and properly served exactly 24 hours after transmission to your registered email address.

13. Governing Law

13.1. These Terms of Use are governed by and construed in accordance with English law. Any claims or legal proceedings related to the Service must be brought exclusively in the courts of England and Wales.