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Terms of Use

Updated on 11th October, 2021.

Introduction

These DineWight Terms of Use (this “Agreement”, referred to also as “Terms of Use” and “Terms”) apply to your access or use of the DineWight websites, mobile sites, and applications (collectively the “DineWight Sites”) and the content, features, and services (the “Service”) made available by DineWight. The DineWight app is referred to as the “App”).

In this Agreement “DineWight”, “we” and “us” mean DineMe Limited of 20-22 Wenlock Road, London, England, N1 7GU, the company that is providing the Service to you, and with whom you are entering into this Agreement. The terms “User” and “you” mean any user of the Service.

By accessing or using the Service or by clicking “accept” or “agree” to this Agreement, you acknowledge that you have read, understand, and agree to be bound by this Agreement, and you represent and warrant that you are of legal age and not prohibited by law from accessing or using the Service.

Changes to Terms of Use

DineWight reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without notice provided such changes are only made either to reflect changes in the law or minor operational changes, in either case where your rights are not materially affected.

We will notify you of any other changes the next time you log into the App. Where you have an account with us but have not downloaded the App, we will give you at least 30 days’ notice of any other change by sending you an email and/or SMS with details of the change or notifying you of a change when you next start the DineWight Sites.

If you do not accept the notified changes you will not be able to continue to use the DineWight Sites and the Service.

Your Privacy

Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy and it is important that you read that information.

Your Account

If you choose to, you may set up an account on the DineWight Sites. If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures when setting up an account or otherwise using the DineWight Sites, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at Support@DineWight.co.uk.

Communications from DineWight

If you use the DineWight Sites and Services, we may communicate with you via electronic messages, including email, text message (SMS), or mobile push notifications in accordance with our Privacy Policy.

Technical Requirements

Use of the Service requires internet access through your computer or mobile device. You are responsible for all mobile network data charges resulting from your use of the Service. DineWight does not guarantee that the Service will be compatible with all devices and operating systems or will be supported by all mobile networks.

Updates to DineWight Sites and Service

From time to time, we may automatically update the DineWight Sites and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the DineWight Sites (for instance if you have downloaded the App) for these reasons.

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the DineWight Sites and the Service.

We will not make any changes that will materially adversely reduce the functionality of the Service without giving you notice.

Intellectual Property Rights

All intellectual property rights in the DineWight Sites, the Documentation and the Service throughout the world belong to us (or our licensors) and the rights in the DineWight Sites and the Service are licensed (not sold) to you. You have no intellectual property rights in, or to, the DineWight Sites, the Documentation, or the Service other than the right to use them in accordance with these Terms.

You may print off one copy, and may download extracts, of any page(s) from the DineWight Sites or Service for your personal use and you may draw the attention of others within your organisation (if relevant) to content posted on our DineWight Sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the DineWight Sites or Service must always be acknowledged.

You must not use any part of the content on the DineWight Sites for commercial purposes without obtaining a licence to do so from us or our licensors (including distributing said content through another service).

If you print off, copy, or download any part of the DineWight Sites in breach of these Terms, your right to use the DineWight Sites and Service will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

License to use the DineWight Sites and Service

We license you to use:

  • the DineWight Sites and any updates or supplements to them.
  • any related electronic documentation made available with the DineWight Sites (Documentation).
  • the Service,

as permitted in these Terms.

Licence Restrictions

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the DineWight Sites or the Service in any form, in whole or in part to any person without prior written consent from us;
  • not copy the DineWight Sites, Documentation or Service, except as part of the normal use of the DineWight Sites or where it is necessary for the purpose of back-up or operational security;
  • not translate, merge, adapt, vary, alter or modify, the whole or any part of the DineWight Sites, Documentation or Service nor permit the DineWight Sites or the Service or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the DineWight Sites and the Service on devices as permitted in these Terms of Use;
  • not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the DineWight Sites or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the DineWight Sites to obtain the information necessary to create an independent program that can be operated with the DineWight Sites or with another program (Permitted Objective), and provided that the information obtained by you during such activities:
  • is not disclosed or communicated without our prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
  • is not used to create any software that is substantially similar in its expression to the DineWight Sites;
  • is kept secure; and
  • is used only for the Permitted Objective;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the DineWight Sites or any Service.

Use Restrictions

You must:

  • not use the DineWight Sites or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the DineWight Sites, any Service or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the DineWight Sites or any Service, including by the submission of any material (to the extent that such use is not licensed by these Terms);
  • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the DineWight Sites or any Service;
  • not use the DineWight Sites or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  • not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

Our Responsibility

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms of Use, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these Terms, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We are not liable for business losses. The DineWight Sites is for domestic and private use. If you use the DineWight Sites for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Limitations to the DineWight Sites and the Service. The DineWight Sites and the Service are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You should not rely on any dietary advice or suggestions made on the DineWight Sites, and you should always make your own enquiries regarding any dietary requirements you have with businesses featured on the DineWight Sites before placing an order or reserving a table with them. We cannot be held responsible if you become ill after visiting any of the businesses on the DineWight Sites. Although we make reasonable efforts to update the information provided by the DineWight Sites and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete, or up to date. The information we include on the DineWight Sites about the businesses featured and their menus is taken from the information made publicly available by those businesses.

Check that the DineWight Sites and the Service are suitable for you. The DineWight Sites and the Service have not been developed to meet your individual requirements. Please check that the facilities and functions of the DineWight Sites and the Service (as described on the app store site if you are downloading the App, and in the Documentation generally) meet your requirements.

We are not responsible for events outside our control. If our provision of the Service or support for the DineWight Sites or the Service is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end your contract with us and/or delete your account with the DineWight Sites and delete the App.

Your Content

Whenever you make use of a feature that allows you to upload content to the DineWight Sites, or you make contact with businesses featured on the DineWight Sites, you must comply with the standards set out in these Terms of Use, including the Content Standards set out below.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to the DineWight Sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the DineWight Sites a limited licence to display such content on the DineWight Sites, use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the DineWight Sites constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting or upload you make on the DineWight Sites if, in our opinion, your post does not comply with the Content Standards set out below.

Content Standards

These content standards (Content Standards) apply to any and all material which you contribute to the DineWight Sites (Contribution).

A Contribution must:

  • Be accurate (where it states facts).
  • Be genuinely held (where it states opinions).
  • Comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

  • Be defamatory of any person or business.
  • Be obscene, offensive, hateful, or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any copyright, database right or trademark of any other person.
  • Be likely to deceive any person.
  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be in contempt of court.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety.
  • Be likely to bully, intimidate, humiliate, harass, upset, embarrass, alarm or annoy any other person.
  • Impersonate any person or misrepresent your identity or affiliation with any person.
  • Give the impression that the Contribution emanates from DineWight if this is not the case.
  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation, or instigation of acts of terrorism.
  • Contain any advertising or promote any services or web links to other sites.

User-Generated Content

The DineWight Sites and Service may include information and materials uploaded by other users of the DineWight Sites and Service, including reviews and comments relating to different business featured on the DineWight Sites and Service. This information and these materials have not been verified or approved by us. The views expressed by other users on the DineWight Sites and Service do not represent our views or values. We do not have any obligation to oversee, monitor or moderate any content uploaded to the DineWight Sites, or facility to post content on the DineWight Sites.

If you wish to complain about information and materials uploaded by other users, please contact us on Support@DineWight.co.uk.

Third Party Websites, Apps and Services

The DineWight Sites or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their terms and conditions and/or privacy policies (if any).

You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

The independent sites referred to include those sites advertised or linked to by advertisements and content on the DineWight Sites. These sites and the businesses behind them are not endorsed by us. We have not verified the accuracy or ownership of any of the content contained in such advertisements or the sites they link to, and are not liable for the same.

If you click away from the DineWight Sites to any of these sites, you do so at your own risk, and we are not responsible or liable for any action you take once you have left the DineWight Sites. If you take any action after visiting such third party sites that results in damage being caused to the DineWight Sites or those third party sites, we may in our sole discretion deactivate your account and block your access to the DineWight Sites and Service.

Additional Terms

Apple App Store and Google Play’s terms also apply.

The ways in which you can use the DineWight Sites and Documentation may also be controlled by the Apple App Store and Google Play’s rules and policies and Apple App Store and Google Play’s rules and policies will apply instead of these Terms where there are differences between the two.

DineWight Sites Usage and Devices

In return for your agreeing to comply with these Terms, you may:

  • download the App onto your devices and view, use and display the DineWight Sites and the Service on your devices for your personal purposes only.
  • use any Documentation to support your permitted use of the DineWight Sites and the Service.
  • receive and use any free supplementary software code or update of the DineWight Sites incorporating “patches” and corrections of errors as we may provide to you.

Non-Transferrable Service Rights

We are giving you personally the right to use the DineWight Sites and the Service as set out in these Terms of Use. You may not transfer the DineWight Sites or the Service to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.

Account Usage on Third Party Device

You should only use your account to access the Services on a device that you own or are solely responsible for at the time of use. If you cease to be the owner or be responsible before said device, you shall sign out of your account.

If you download or stream the DineWight Sites onto any phone or other device not owned by you, you will be responsible for complying with these Terms, whether or not you own the phone or other device.

Termination of Right to use the Service

If you have broken these Terms in a serious way, we may end your rights to use the DineWight Sites and Services at any time by contacting you. If what you have done can be put right, we will give you a reasonable opportunity to do so.

If we end your rights to use the DineWight Sites and Service:

  • You must stop all activities authorised by these Terms, including your use of the DineWight Sites and any Service.
  • You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
  • We may remotely access your devices and remove the App from them and cease providing you with access to the Service.
  • Your account will be deleted, including any associated information or data.

In any event, we do not guarantee that the DineWight Sites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the DineWight Sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

Termination of Agreement

You may end this Agreement at any time by deleting your account with us by contacting Support@DineWight.co.uk. If you simply delete the App from your device, your account will stay in existence until you delete it, and you will still be bound by this Agreement if you use any of the DineWight Sites or Service.

Service Availability

DineWight may be modified, updated, interrupted, suspended, or discontinued at any time without notice or liability.

Transfer of Agreement to Another Legal Entity

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

Third Party Rights

This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.

Get Support and Report Problems

Contacting us (including with complaints). If you think the DineWight Sites or the Service are faulty or misdescribed or wish to contact us for any other reason, please email our customer service team at Support@DineWight.co.uk.

How we will communicate with you. If we have to contact you, we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us.

Court Intervention

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Delayed Enforcement

Even if we delay in enforcing this Agreement, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms of Use, or if we delay in taking steps against you in respect of your breaking this Agreement, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Law

These Terms of Use are governed by English law, and you can bring legal proceedings in respect of the DineWight Sites and Service in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the DineWight Sites and Service in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the Sites and Service in either the Northern Irish or the English courts.

 

Privacy Policy

Updated on 16th September, 2021.

Thank you for using DineWight. We are DineMe Limited trading as DineWight (“DineWight“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at Privacy@DineWight.co.uk.

This privacy notice describes how we might use your information if you:
  • Visit our website at DineWight.co.uk.
  • Download and use our mobile application — DineWight.
  • Engage with us in other related ways ― including any sales, marketing, or events.
In this privacy notice, if we refer to:
  • Website,” we are referring to any website of ours that references or links to this policy.
  • App,” we are referring to any application of ours that references or links to this policy, including any listed above.
  • Services,” we are referring to our Website, App, and other related services, including any sales, marketing, or events.
The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

Contents

  1. Information Collected
  2. Use of Information
  3. Informatation Sharing
  4. Information Sharing Partners
  5. Cookies and Tracking Technologies
  6. Information Location and Transfers
  7. Third Party Websites and Apps
  8. Information Retention
  9. Information Security
  10. Information Collection (Children)
  11. Privacy Rights
  12. Updates to Privacy Policy
  13. Contact Us
  14. Manage Personal Data

1. Information Collected

Personal Information

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; email addresses; usernames; passwords; contact preferences; answers to dinewight experience; signup questions; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information Collected (Automatic)

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy: DineWight.co.uk/legal/cookies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information Collected (App)

In Short: We collect information regarding your geolocation, mobile device, push notifications, when you use our App.

If you use our App, we also collect the following information:

  • Geolocation Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID and information about the features of our App you accessed.
  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

2. Use of Information

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
  • To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at Privacy@DineWight.co.uk and be sure to include your name, testimonial location, and contact information.
  • Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
    To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “Privacy Rights” below).
  • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. For more information see our Cookie Policy: DineWight.co.uk/legal/cookies.
  • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

3. Informatation Sharing

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to this link. We obtain and store on your device (‘cache’) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit or use the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. See our Cookie Policy: DineWight.co.uk/legal/cookies for further information.
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

4. Information Sharing Partners

In Short: We only share information with the following categories of third parties.

We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled “Contact Us?”.

  • Data Analytics Services
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Social Networks
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers
  • Data Storage Service Providers

5. Cookies and Tracking Technologies

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy: DineWight.co.uk/legal/cookies.

6. Information Location and Transfers

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States, and Germany. If you are accessing our Services from outside the United States, and Germany, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Information Sharing” above), in the United States, Germany, and other countries.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

European Commission’s Standard Contractual Clauses:

We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

7. Third Party Websites and Apps

In Short:  We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Website.
 
The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

8. Information Retention

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Information Security

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. Information Collection (Children)

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at Privacy@DineWight.co.uk.

11. Privacy Rights

In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your privacy rights, you may email us at Privacy@DineWight.co.uk.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Contact us using the contact information provided.
  • Visit Webpage DineWight.co.uk/my-data/.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/. For further information, please see our Cookie Policy: DineWight.co.uk/legal/cookies.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

  • Access your account settings and update your preferences.
  • Visit Webpage DineWight.co.uk/my-data/.

12. Updates to Privacy Policy

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a policy of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

13. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Team, by email at DataProtection@DineWight.co.uk, or by post to:

Data Protection Team
DineMe Limited
20-22 Wenlock Road
London, N1 7GU

14. Manage Personal Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit DineWight.co.uk/help.

 

Cookies Policy

Updated on 16th September, 2021.

This Cookie Policy explains how DineMe  Limited (“DineWight“, “we“, “us“, and “our“) uses cookies and similar technologies to recognise you when you visit our website at DineWight.co.uk, (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, DineMe Limited) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Name: _hjAbsoluteSessionInProgress

Purpose: The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.

Provider: Hotjar

Service: Hotjar

Country: Germany

Type: http_cookie

Category: Analytics

Expiry: 30 minutes

Name: _gat#

Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.

Provider: DineWight.co.uk

Service: Google Analytics

Country: Germany

Type: http_cookie

Category: Analytics

Expiry: 1 minute

Name: _hjid

Purpose: This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Provider: DineWight.co.uk

Service: Hotjar

Country: Germany

Type: http_cookie

Category: Analytics

Expiry: 11 months 30 days

Name: #collect

Purpose: Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.

Provider: DineWight.co.uk

Service: Google Analytics

Country: United States

Type: pixel_tracker

Category: Analytics

Expiry: session

Name: _gid

Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.

Provider: DineWight.co.uk

Service: Google Analytics

Country: Germany

Type: http_cookie

Category: Analytics

Expiry: 1 day

Name: ga-audiences

Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites

Provider: DineWight.co.uk

Service: AdWords

Country: United States

Type: pixel_tracker

Category: Advertising

Expiry: session

Name: _hjIncludedInPageviewSample

Purpose: This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Provider: DineWight.co.uk

Service: Hotjar

Country: Germany

Type: http_cookie

Category: Analytics

Expiry: 2 minutes

Name: hjViewportId

Purpose: This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Provider: Hotjar

Service: DineWight.co.uk

Country: Germany

Type: html_session_storage

Category: Analytics

Expiry: session

Name: _hjFirstSeen

Purpose: This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Provider: DineWight.co.uk

Service: Hotjar

Country: Germany

Type: http_cookie

Category: Analytics

Expiry: 30 minutes

Other Tracking Technologies

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Flash Cookies and Local Shared Objects

Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Targeted Advertising

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

Updates to Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Further Information

If you have any questions about our use of cookies or other technologies, please email us at support@dinewight.co.uk or by post to:

DineMe Limited
20-22 Wenlock Road
London, Greater London N1 7GU
United Kingdom